This Privacy Policy applies to www.MonarchFundingGroup.com (“Website”), which is owned and operated by Monarch Funding LLC. (“Monarch Funding,” “Us,” or We”). The Website facilitates our business loan products and related services (collectively “Services”). This Privacy Policy describes how Monarch Funding collects and uses the personal information you provide (directly or through third parties), or which is automatically generated, when you interact with our website www.MonarchFundingGroup.com (“Website”).
This Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update such information.
For purposes of this Privacy Policy, “Personal Information” means information that personally identifies you, including your contact information, IP address, and loan application information. A large portion of the Personal Information we collect, use, share, and store is sensitive in nature, including your social security number and financial account information (“Sensitive Personal Information”)
Monarch Funding’s website and services are not for children under 13 years old. We do not knowingly solicit data online from, or market online to, children under 13. If we knowingly receive a child’s personal information, we will delete it from our systems.
In addition to collecting information via our Website, we may also conduct a site visit to collect and obtain information and external data used by lenders to process applications and complete and manage transactions, e.g., from credit reporting agencies and other vendors, as well as from social media. Once you are a Monarch Funding customer, we may reach out to you for, or otherwise obtain, information if you decide to renew your loan or as otherwise needed to provide the Service.
Monarch Funding will share your Personal Information with third parties only in the ways that are described in this Privacy Policy and as required by law. We do not sell your Personal Information to third parties.
We will provide your Personal Information to our trusted business partners, service providers and subsidiaries and affiliates to provide services to help us with our business activities, such as offering customer service, processing credit checks or secure data storage, and other similar services. These companies are authorized to use your Personal Information only as necessary to provide these types of services to us. In addition, we may share your basic information (name, company name, phone number, email address and requested loan amount) with one of our business partners to market their services to you, provided, however, if you do not want us to share your Personal Information in these circumstances with these business partners, please contact us to opt out by email at info@MonarchFundingGroup.com or by postal mail at the contact information listed below.
In addition, we may also share General Information for the same reasons as we provide Personal Information and for business partners and others to conduct analyses and research and track marketing performance or as otherwise provided in the Tracking Technologies part herein.
We may also disclose your Personal Information:
As required by law, such as to comply with a subpoena, or similar legal process, including in a bankruptcy proceeding;
If your Personal Information changes, or if you no longer desire our Service, you may correct, update, amend, delete/remove, ask to have it removed from a public forum or testimonial on our Website or deactivate it by emailing our Customer Support at info@MonarchFundingGroup.com or by contacting us by postal mail at the contact information listed below.
We will retain your information for as long as your account is active or as long as reasonably useful for commercial purposes. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Monarch Funding and our business partners may contact you to offer you products and services that may be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails, telephone solicitations or other forms of contact from Monarch Funding and our trusted business partners by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or by contacting us by email at info@MonarchFundingGroup.com or by postal mail at the contact information listed below.
Technologies such as cookies, beacons, tags and scripts are used by Monarch Funding and our partners (for example, our marketing partners), affiliates, or analytics or service providers, including our live chat, marketing trackers, and survey tool service providers. These technologies are used in analyzing trends, administering the Website, tracking users’ movements around the Website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and to improve marketing, analytics, and Website functionality.
We partner with third parties to display advertising on our Website and manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this Website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served advertisements. You will continue to receive generic advertisements.
Monarch Funding takes the security of your information very seriously. Monarch Funding protects your information using bank-level data security: 128 bit-encryption and a Secure Sockets Layer (SSL) protocol. This creates an encrypted connection between your browser and our servers. When you enter Sensitive Personal Information (such as a credit card number) on our order forms, we encrypt the transmission of that information.
If you allow Monarch Funding to see your banking information online rather than in paper form, it is on a read-only basis. We do not have access to change, edit, or modify bank account information in any way. Monarch Funding employees cannot view your banking username and passwords, and we securely store them in separate encrypted areas with our financial services providers.
Our Website includes links to other websites whose privacy practices may differ from those of Monarch Funding. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
We display personal testimonials of satisfied customers on our Website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us by email at info@MonarchFundingGroup.com or by postal mail at the contact information listed below.
Our Website includes social media features, such as the Facebook button. These features may collect your IP address, which pages you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us by email at info@MonarchFundingGroup.com, or with a letter by postal mail to:
Monarch Funding, LLC
ATTN: Compliance Dept.
331 Newman Springs Rd.
Building 1, 4th Floor. Suite 143
Red Bank, NJ 07701
If you are contacting us to opt-out of marketing communications, you must include your full name and business mailing email addresses and account number. Once we locate your contact information based on the information you provide us, it will be removed from our databases and mailing lists.
Monarch Funding LLC strives to maintain the highest standards of ethical conduct in its marketing activities and is committed to complying with all federal and state legislation regarding applicable Do Not Call Procedures, including, without limitation, the Telephone Consumer Protection Act of 1991, the FTC Telephone Sales Rule, and state regulation.
If you do not want to receive sales calls from Monarch Funding LLC, please ask us to have your name and telephone number added to our internal Do Not Call List. We will note your request immediately, but it may take up to 5 days to remove your information from previously prepared lists. You can also make your request by writing to our Customer Service Department at info@MonarchFundingGroup.com. When you make your request be sure to include your name, address and all telephone number(s) that you want to be included on our list. If your information changes, please notify us to remain on our internal Do Not Call List.
When we solicit prospective customers, we also honor “do not call” requests on behalf of consumers listed on the National Do Not Call Registry maintained by the Federal Trade Commission and various state-agency lists. Many state “Do Not Call” regulations permit companies to contact their own customers even though they are on these “Do Not Call” lists. Therefore, if you are a customer, you may be contacted by us even though you are on a state or the national “Do Not Call” list. If you do not want to be contacted by Monarch Funding LLC even though you are a customer, simply follow the steps above to be placed on the Monarch Funding LLC “Do Not Call” list and your request will be honored.
We maintain a record of your request and will honor your request for 5 years from the date the request is made, unless otherwise required by law. We will place a sales call to a telephone number on our internal Do Not Call List only if (i) you provide us with the telephone number directly, or indirectly through a separate source, or notify us that you would like to receive sales calls and (ii) you do not request to place that telephone number back on our internal Do Not Call List.
All employees that engage in outbound telephone solicitation are trained in this policy and are made aware of these procedures before they are allowed to place calls to consumers. Management reviews the policy with these employees on a regular basis. The methods and procedures in this “Do Not Call” policy are reviewed by Monarch Funding LLC on a quarterly basis. If a consumer requests a copy of our “Do Not Call” policy, we will send a copy via U.S. mail or electronic mail.
Being on the Monarch Funding LLC “Do Not Call” list means that you won’t receive sales calls by anybody representing Monarch Funding LLC. We may still contact you, however, for non-solicitation purposes. This would include things like surveys, billing and other service-related matters.
For a copy of our Do Not Call Policy, please email us at info@MonarchFundingGroup.com.
Monarch Funding LLC provides fast, reliable financial solutions with a seamless process, dedicated support, and flexible options to empower your success.
331 Newman Springs Rd. Building 1, Suite 143 Red Bank, NJ 07701
(973) 532-4220